Getting customer support

We provide free online support to the licensed customers through our web site, for at least one year after the purchase. The prospective customers evaluating the software are welcome to use our support area, too. Before requesting technical or customer support, however, please check out this manual, it may already contain the answer to your question. In particular, be sure to look through the FAQ (Frequently Asked Questions) section of this guide.

Please DO NOT send us email messages, because due to the spam, worms, and spyware problems the reliability of email has diminished greatly in the last few years. The email messages that you send us often do not arrive, and if they do, our replies are often get blocked by your anti-spam or anti-virus software, causing frustration and unnecessary delays in communication.

Please visit our web site to request technical or customer support:

https://www.winability.com/support/