Technical and Customer Support

ATTENTION: We reply to all messages. If you have contacted us and received no reply by email within 24-48 business hours, it means that your anti-spam or anti-virus filter has blocked our message. In such a case, you can read our reply or check the status of your support request by entering your Support ID here. If you don't have a Support ID, please use the form below to contact us, and your Support ID will be displayed after you submit your message.

If you have problems using our software, please check out the on-line Help for the program you are using. Our experience shows that most questions have already been answered in the Help files included with the software. Also, look through the Answers to Frequently Asked Questions (FAQ) sections of this site:

• General FAQ
• Folder Guard FAQ
• AB Commander FAQ
• MySecretFolder FAQ
• ActiveExit FAQ

If you still have questions or comments, please use the form below to contact us. Please DO NOT send us email messages directly, because the email messages that you send us often do not arrive, and if they do, our replies often get blocked by your anti-spam or anti-virus software, causing frustration and unnecessary delays in communication. Please use the form below to contact us directly instead of sending us email messages.

Note: By submitting any information through this page, you grant us an unlimited right to use or post such comments, tips, questions, testimonials, complaints or other information as we see fit, and you agree to hold WinAbility Software Corp. and its authors, owners and operators harmless against any and all claims that may arise from our use of such information.

Lost license key or an installation file? Order a replacement.